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Any Damages will be charged to credit card on file. If unit is not clean and ready upon pick up time customer agrees to pay a $75 cleaning charge which again will be charged automatically to the card on file. RENTALS ARE NON-REFUNDABLE; however, we do allow (1) Date change within one calendar year. Make sure to read our full Terms & Conditions to see all of our rules & regulations before signing at checkout. Customer pick-ups & drop offs are responsible for wiping down their unit before they return it.